Appointments

COVID-19 Update

We are not currently offering face-to-face appointments, unless you are required to do so by a clinician directly.

We continue to offer telephone and eConsult appointments; however, if you do have a face-to-face appointment at the Health Centre please ensure you:

  • Do not attend if you have COVID-19 symptoms – fever, new continuous cough, loss of sense of smell and taste
  • Be prompt for your appointment time
  • Read the instructions on the door to enter the building and follow the blue footprints
  • Wear a face mask
  • Keep a 2m distance

Refrain from touching surfaces within the health centre to help minimise infection control procedures.

Please see our Map of the Health Centre for information on how to get to the correct back door when visiting for a face-to-face appointment.

How to Book an Appointment

You can make an appointment the following ways:

The practice is based on the University of Sussex campus with over 20,000 patients.

Nurse led triage services are a way to channel demand for healthcare services to an appropriately trained nurse. Our nurses have had extensive external and internal training and work closely with the GP’s. We ask that all patients are seen for an assessment with the nurse. By taking an initial history, assessing need and recording vital information, nurse led triage enables the doctor to spend more time taking care of patients and managing more complex problems. The nurses are trained to deal with all minor illness, contraception including IUD and implant fittings and removals, travel health and immunisations, child immunisations, mental health checks, chronic disease management including diabetic and cardiovascular checks and asthma management.

Any patient who needs to see a doctor will be referred immediately or be advised to make a routine appointment, whichever is the most appropriate.

Consider our information on dealing with common illnesses.

Appointments

Telephone consultations are available with both the doctors and the nurses and can be useful, particularly if you live off campus. To arrange a telephone consultation, speak to a member of the reception team who will take a contact number and arrange for the doctor or nurse to call you at a mutually convenient time.

Walk-In Appointments

We are not currently offering face-to-face appointments, unless you are required to do so by a clinician directly. Please see COVID-19 information at the top of this page.

Extended Hours Service

Through our partnership with Brighton and Hove Federation, patients now have access to additional appointments from 18.30 to 20.00 weekdays and 09.00 to 17.00 Saturday and Sunday.

These include remote and face to face GP appointments as well as appointments with a nurse, pharmacist or health care assistant.

Specialist clinics are also being planned (e.g. menopause). Please refer to the Federations website for updates.

Access to these clinics is by contacting the surgery in the normal way. These appointments will be held at a different location to the surgery and are subject to availability.

Consent for us to share your medical records must be given to us when booking one of these appointments – this is necessary as your records will need to be accessed by a clinician who is not your usual GP, within the Extended Hours Service. Your information will not be accessed or shared in any other manner.

If you feel you need to book one of these appointments, please ask a receptionist about the EHS when booking an appointment with us. Please note, you won’t be able to see your own GP or nurse practitioner.

Additional Out of Hours Appointments

A new service has been set up at the Brighton Station Health Centre, who are able to see patients of the University of Sussex Health Centre.

Patients registered with our practice can call them on 0300 1303333 to speak to the bookings team – they will initially ask you some additional questions to identify who you are and to make a Temporary Registration with them.  You will not be de-registered from our practice and can continue to come and see us as normal.

They will then register you as ‘temporary’ with these brief details and book you an appropriate appointment slot.

Book Appointments Online  (Patient Online Services)

You can register to book appointments online using our Register for Online Services form. Repeat prescriptions are also available online, for people who have signed up to our online services. Online access is compatible with mobile phones and tablets also, meaning you can book appointments on the bus, on the train or anywhere on the go!